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1.Q:Where does the cork material comes from?
A:Its raw material is the bark from the oak tree,coming from domestic qinling mountains and abroad. 100% natural sustainable and biodegradable.
2.Q：Do you support customized design?
A:Yes,of course! We welcome customization.Actually,we are not designer but manufacturer,who can makes your drawings come true.
3.Q:Can you supply free sample before big order?
A:Yes,we can supply free sample for you to test but you need to pay shipping cost , if you make the order we will return sample shipping cost to you .
4.Q：Do you support customized design?
A: Sure We welcome customization order please send us your desire or request we desire for you.
5.Q:How long does order take for production time ?
A:Roughly 20 days depend on each order
6.Q How many countries did you export ?
A: we export more than 60 different , and we have many customer they buy our goods since 2014 .
7.Q What certificate do you have of your cork product ?
A:we have ISO9001 for quality control system , CE certificate ,Rohs,SGS test reports and so on , we also can supply certificate depends each customer each order
2.Q:How long do they last?
A:Years and years,if treated carefully.
3.Q:Are they easily broken?
A:Normally,we will make it stronger by enhancing its density. To be frank,moulding compression technics is our advanced techncis,which present a premium finish and avoid the high risk of being broken.The proportion of the Pu binder and cork granules during production is also a vital factor to control the strength.
4.Q:What certificates do you have for your cork items?
A:We have BSCI for Audit;ISO9001 for quality control system;Plenty of REACH,Rohs,SGS test reports to proof our quality.
5.Q:What famous brand do you cooperate with after your company set up?
A:We have been manufactured kitchenware for Walmart,Ikea,Hisense,Lidl,KAF group etc, as well as Marley,Dyson,Lenovo for cork accessories for years.
6.Q:How many years of warranty can you offer?
A:One year; as cork is natural and biodegradable,its color will fade after one year.As per cork planter,cork granules will flourish the plant during biological decomposition after using 2-4years.
7.Q：Do you support customized design?
A:Yes,of course! We welcome customization.Actually,we are not designer but manufacturer,who can makes your drawings come true.
8.Q:How long does cork item take for production?
A:Roughly more than 2 weeks;It depends on what it is,as well as the quantity and schedule.
9.Q:Have you ever exported to European Market?
A:Yes,we have!Our goods are sold all over the world and we have strong connection with our regular clients until now.
10.Q:Can you supply free sample before mass production?
A:Yes,free sample is available for you for our existing types,except the customized ones.For details,pls contact our sales persons!
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